SHOP
Shipping Policy
At Stellar Lighting, we understand the importance of timely and secure delivery of your products. That’s why we have a comprehensive shipping policy in place to ensure that your orders are delivered to you in a timely and efficient manner.
Domestic Shipping (South Africa):
- All domestic orders will be shipped via a reputable courier service, and will typically be delivered within 1-3 business days of the order being placed.
- Shipping is free on all domestic orders over ZAR 500.
- For urgent deliveries, we offer an overnight delivery option at an additional cost.
- If an order is placed on a weekend or holiday, it will be processed on the next business day.
Order Processing:
- Orders are processed and shipped out Monday to Friday, excluding weekends and holidays.
- Orders placed on weekends or holidays will be processed on the next business day.
Tracking:
- Once your order is shipped, you will receive a shipping confirmation email that will include a tracking number for your package. You can use this number to track the delivery status of your order on the courier’s website.
If you have any questions or concerns about our shipping policy, please feel free to contact us. We will be happy to assist you.